New Town Plaza Phase 1

New Town Plaza Phase 1 is one of Hong Kong's premier family-friendly shopping destinations, featuring a dedicated family entertainment zone packed with arcade games, play areas, and kid-centric attractions. With over 400 shops, diverse dining options ranging from local dim sum to international chains, and air-conditioned comfort, it's a perfect rainy day retreat or shopping break where kids can burn energy while parents browse.

• ✓Dedicated family entertainment zone with arcade games, claw machines, and kiddie rides
• ✓Wide variety of international and local dining options including McDonald's, KFC, and authentic Hong Kong cafes
• ✓Air-conditioned indoor environment perfect for escaping Hong Kong's heat and humidity
• ✓Direct connection to Sha Tin MTR station for easy access
• ✓Regular seasonal decorations and photo opportunities, especially during Christmas and Lunar New Year

1. 1.Download the Octopus card app before arriving for seamless payment at arcade games, food courts, and shops throughout the mall.
2. 2.Visit on weekday mornings (10am-12pm) to avoid the intense crowds that pack the entertainment zones on weekends and school holidays.
3. 3.The mall connects directly to Sha Tin MTR station, making it incredibly easy to reach without a car or taxi.
4. 4.Bring a small backpack for shoes, as many play areas require children to remove footwear, and a change of clothes for younger kids who get sweaty playing.
5. 5.Look for the customer service desk on arrival to pick up a mall map in English and ask about any special kids' events or promotional activities happening during your visit.

Weekday mornings from 10am to 1pm offer the best experience with minimal crowds and cooler temperatures in the play areas. Avoid weekends, public holidays, and after 3pm when local schools finish, as the entertainment zones become extremely busy.

The mall is fully stroller-accessible with elevators, nursing rooms, and family restrooms throughout. Most restaurants offer English menus or picture menus, and the food court provides affordable dining options starting around 40-60 HKD per person.

The mall operates year-round with extended hours during major holidays. Christmas (December) and Lunar New Year (January/February) feature spectacular decorations and special events perfect for family photos, but expect significantly larger crowds during these periods.

The mall itself houses dozens of restaurants, but for authentic local flavor, try Tim Ho Wan (Michelin-starred dim sum with kid-friendly favorites like BBQ pork buns) or Genki Sushi (conveyor belt sushi that kids find entertaining), both located within the complex.