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Merle Hay Mall shopping mall in Urbandale, IA
Photo: Tyler Reihmann
View of Merle Hay Mall in Urbandale, IA
Photo: Kim Vaughan
View of Merle Hay Mall in Urbandale, IA
Photo: da stacionis

Merle Hay Mall

4.0(5,917 reviews)$Entertainment
🕑 2-3 hours👶 Best for ages 3-14. Younger children enjoy the arcade games and interactive play opportunities, while tweens and teens appreciate the shopping options and food court independence. The mall's layout is stroller-friendly for families with multiple ages.

About

Merle Hay Mall offers a convenient indoor destination for families seeking climate-controlled fun year-round in the Des Moines area. Beyond traditional shopping, this Urbandale mall features arcade games, a food court with kid-friendly options, and various entertainment activities that make it more than just a retail stop,it's a rainy day savior and winter weather refuge for active families.

Highlights

  • Arcade games and interactive entertainment options
  • Year-round climate-controlled environment perfect for extreme weather days
  • Food court with multiple kid-friendly dining choices
  • Safe, enclosed space where older kids can have some independence
  • Clean restrooms with family facilities

Pro Tips

  1. 1.Visit on weekday mornings right at 10 AM opening for a quieter experience,perfect for younger kids who get overwhelmed by crowds
  2. 2.Park near the food court entrance for easiest access with strollers and quick bathroom breaks
  3. 3.Bring hand sanitizer and wet wipes, especially if kids will be playing arcade games
  4. 4.Check the mall's event calendar before visiting,they often host seasonal family activities and character appearances
  5. 5.Take advantage of the mall walkers program on cold or hot days for some indoor exercise with the kids before stores get busy

Best Time to Visit

Weekday mornings (10 AM-noon) or Sunday afternoons offer the most relaxed experience. Avoid Friday evenings and Saturdays when the mall is busiest. Winter months make this spot especially valuable when outdoor activities aren't appealing.

What to Know

Free parking is available throughout the lot. The food court offers various budget-friendly dining options, and the mall is fully accessible with elevators and wide walkways perfect for strollers and wheelchairs.

Seasonal Notes

This venue shines during Iowa's harsh winters and hot, humid summers when outdoor activities are less appealing. Extended holiday hours during November and December, with special Santa visits and seasonal events. Note shorter Sunday hours (12-5 PM) when planning weekend visits.

Nearby Eats

The on-site food court handles most dining needs, but if you want a sit-down meal, try Machine Shed Restaurant (about 2 miles away) for hearty, family-style portions kids love, or Freddy's Frozen Custard & Steakburgers nearby for quick burgers and treats.

More Activities Near Urbandale

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Lion's Park

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Lion's Park is a well-loved Urbandale community hub that offers something for every member of the family. With its combination of modern playground equipment, multiple sports facilities, and plenty of open grass for running and playing, it's the perfect spot for everything from casual picnics to action-packed afternoons. The park's neighborhood setting creates a welcoming atmosphere where families can enjoy both structured activities and free play.

Ice Cream

Coldstone Creamery Urbandale

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Coldstone Creamery in Urbandale offers more than just delicious ice cream,it's an interactive experience where kids can watch their custom creations come to life on the frozen granite stone. The upbeat atmosphere and endless flavor combinations make this a fun treat destination where children can feel like ice cream architects, choosing their favorite mix-ins and toppings while employees sing and perform.

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Charles Gabus Memorial Tree Park and Garden

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Charles Gabus Memorial Tree Park and Garden is a well-loved Urbandale neighborhood gem that offers families everything they need for an active outdoor day. With its combination of modern playground equipment, sports courts, shaded walking paths, and plenty of green space for picnics and free play, this highly-rated park provides a perfect setting for kids to burn energy while parents relax in the peaceful, tree-filled surroundings.

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Walker Johnston Park

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Walker Johnston Park is Urbandale's premier family destination, offering something for every age across its expansive grounds. From the popular splash pad that provides relief on hot Iowa summer days to the skateboard park, fishing pond, and multiple playgrounds, families can easily spend an entire day exploring this well-maintained recreational hub.