


New Town Plaza
About
New Town Plaza is a sprawling shopping and entertainment complex in Sha Tin that offers families a full day of indoor fun, perfect for Hong Kong's hot or rainy days. With dedicated family entertainment zones, arcade games, playgrounds, and countless dining options, it's a one-stop destination where kids can burn energy while parents enjoy convenient shopping and services all under one air-conditioned roof.
Highlights
- ✓Snoopy's World outdoor playground area with themed play structures
- ✓Large arcade centers with claw machines, racing games, and redemption prizes
- ✓Regular seasonal exhibitions and character events in the central atrium
- ✓Food court with both Western chains and local Hong Kong favorites
- ✓Charlie Brown Cafe and other themed dining experiences
Pro Tips
- 1.Visit on weekday mornings to avoid the massive weekend crowds when local families flock here.
- 2.Download the New Town Plaza app for special promotions and to locate the family facilities including nursing rooms and children's restrooms.
- 3.Bring an Octopus card for easy payment at arcade games, food courts, and shops (it works like a rechargeable metro card).
- 4.The mall hosts regular free character meet-and-greets and seasonal shows, check the schedule in advance on their website.
- 5.Use the MTR (subway) to get here easily, the mall connects directly to Sha Tin Station on the East Rail Line.
Best Time to Visit
Weekday mornings (10am-12pm) offer the most comfortable experience with smaller crowds. Avoid weekends and public holidays when the mall becomes extremely packed with local shoppers and families.
What to Know
The mall is fully accessible with elevators and stroller-friendly walkways throughout. Most restaurants have high chairs available, and there are clean family restrooms with changing facilities on multiple floors. English signage is limited, so a translation app may be helpful for navigating smaller shops.
Seasonal Notes
The mall hosts elaborate decorations and special events during Chinese New Year (January/February), Mid-Autumn Festival (September), and Christmas. Summer holidays feature extended activities and workshops for children.
Nearby Eats
The mall itself contains over 100 dining options including McDonald's, KFC, Yoshinoya, and local cha chaan teng (Hong Kong-style cafes) serving kid-friendly noodles and rice dishes. For a sit-down meal, try Jade Garden for dim sum that children typically enjoy.
More Activities Near Sha Tin
New Town Plaza Phase 1
New Town Plaza Phase 1 is one of Hong Kong's premier family-friendly shopping destinations, featuring a dedicated family entertainment zone packed with arcade games, play areas, and kid-centric attractions. With over 400 shops, diverse dining options ranging from local dim sum to international chains, and air-conditioned comfort, it's a perfect rainy day retreat or shopping break where kids can burn energy while parents browse.
Shatin Plaza
Shatin Plaza is a convenient shopping and dining hub in Sha Tin that offers families a comfortable, air-conditioned escape with plenty of kid-friendly restaurants and casual entertainment options. It's an ideal spot for families to grab a meal, enjoy ice cream treats, and let kids burn off energy while parents browse shops or simply relax in a modern mall setting.
Sha Tin Tuen Sports Centre
Sha Tin Tuen Sports Centre offers active families an affordable way to burn energy with badminton courts, table tennis facilities, and dedicated youth programs. This local community sports center provides a chance to see Hong Kong family life in action while giving kids a fun break from sightseeing with hands-on sports activities they can easily pick up and play.
Kin Uk Crescent Playground
Kin Uk Crescent Playground offers a welcoming escape for families exploring Sha Tin with modern, well-maintained play equipment and plenty of shaded areas to beat Hong Kong's heat. This free neighborhood playground provides a perfect spot for younger children to burn off energy while parents relax in the comfortable surroundings, making it an ideal break from sightseeing or shopping in the area.